Page 19 - TP_Financial_Booklet_A5_V3

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In this process conference, members help to find the most appropriate response to the
person’s or family’s needs. The members listen to the problems being raised and then
offer support in whatever form is necessary. This support may include providing food
or food vouchers, clothing, furniture, budget support, assistance with utility bills or
back to school costs, information and advocacy.
Home visitation is a way by which people can be supported and encouraged to
take control of their lives. It allows members the privileged opportunity to enter
another’s home and life, to accompany them as they move forward. Emergency Relief
Assistance in the form of food aid, clothing, budget advice or utility bills is provided by
Society members and volunteers through Home Visitation.
Please note: Cash and monetary gifts are not provided by the Society.
If you require Emergency Relief Assistance in the Perth metro area, please call our
Call Centre on 1300 794 054 between 9am - 1pm, Monday to Friday.
Assistance is also available in many country towns.
8.3 TheAustralian Red Cross
8.3.1 Financial counselling
Counselling Services operate within the Town of Kwinana and provide free of charge
assistance to people who are experiencing financial difficulties. Trained counsellors
share information on financial issues such as budgeting, managing debt and consumer
rights. Clients are supported as they work through their problems and improve their
knowledge and skills of financial matters, so that they are better able to cope with
current and future money matters.
To find out more about the Financial Counselling Service telephone (08) 9225 8888 or
go to the website and email them.
8.3.2 Soup patrol
Every night of the week Red Cross Soup Patrol volunteers serve free evening meals
of hot soup and bread to people who are homeless, on very low incomes, or who are
socially marginalised.
The Service provides over 38,000 meals annually. The Soup Patrol Service operates
from designated stops in Perth, Fremantle, Bunbury, Geraldton and Kalgoorlie.
To find out more about the Soup Patrol Service telephone (08) 9225 8888 or email via
the website (as above).